Privacy Policy

DewDew Rewards Network (“DewDew,” “we”) respects your privacy. This policy explains what we collect, why, and how we protect it. We collect the minimum data needed to run the rewards program — nothing more.

1. Information We Collect

• Account data: name, phone number or email, ZIP/postal code, and consent records.
• Receipt data: photos you upload, transaction date, amount, and receipt number extracted from them.
• Reward data: your earn, redemption, and adjustment history (append-only ledger).
• Security data: IP address and login attempt records to detect and block abuse.

We do not collect payment card numbers, bank details, government IDs, precise GPS location, or contacts. We do not sell your personal information.

2. How We Use Information

• Verify receipts and calculate rewards (server-side only).
• Show your balance and activity in the app.
• Prevent fraud and abuse, and secure accounts.
• Send transactional messages (receipt status, reward notices) and — only with your consent — marketing messages.

3. Sharing

We share only what is necessary: with the participating business where you earned or redeemed (your name/reward status for that transaction), with service providers under contract (e.g., SMS/email delivery, cloud hosting), and with authorities when legally required. Participating businesses never receive your full transaction history or other businesses' data.

4. AI / OCR Processing

Receipt photos are processed by automated text-recognition tools to extract the date, total, and receipt number. Extraction results are advisory only — final reward decisions are made by DewDew's rule engine and staff. Original receipt images are stored securely and retained per our retention schedule, then deleted.

5. Your Rights

Depending on your jurisdiction (including California and Mexico), you may request: access to your data, correction, deletion of your account, and opt-out of marketing communications. To exercise any right, email privacy@dewdew.com. We respond within the timeframes required by law. California residents: we do not sell or share personal information as defined by the CCPA/CPRA.

6. Security and Retention

Data is encrypted in transit (HTTPS) and at rest. Reward records are kept in an append-only ledger for audit integrity and retained as required by financial and tax law; account data is deleted upon verified deletion requests, subject to those requirements.

7. Contact

Privacy questions: privacy@dewdew.com · General: support@dewdew.com